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FIG Phone Woes



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amother
OP


 

Post Mon, Nov 11 2024, 1:33 am
This phone is seriously painful. 😖

It shows I have 43 voicemails. I called my voicemail (long pressed 1) but then it asks for my mailbox number. There’s nothing in the manual. Nada. I’ve tried every combination of numbers, to no avail. I haven’t set anything up yet; there were no instructions in the box.

I’ve called and left voicemails asking them for help. No response. I’ve texted the customer service number. They responded 3 days later and told me to press 1 for voicemail. Uh…duh. I texted back that that wasn’t my question. Crickets. Meanwhile, the number of voicemails goes up.

I made the mistake of buying it online so I have no recourse here. Never mind that I need to listen to those voicemails.

Any ideas?
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amother
Babyblue


 

Post Mon, Nov 11 2024, 2:02 am
I could be wrong but are you sure it's a FIG problem and not a carrier problem?
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GrowingUp




 
 
    
 

Post Mon, Nov 11 2024, 7:57 am
You need to call Verizon or whoever your service provider is. They’re the ones that can help you set up a pin and access your messages.
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1346




 
 
    
 

Post Mon, Nov 11 2024, 4:23 pm
I have other woes to mention...
but my code was the last four digits of my phone number without setting anything up.
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anonymous127




 
 
    
 

Post Wed, Nov 13 2024, 10:16 am
anyone no where I can get my fig phone fixed in lkwd. fell into water
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rkay




 
 
    
 

Post Wed, Nov 13 2024, 10:19 am
anonymous127 wrote:
anyone no where I can get my fig phone fixed in lkwd. fell into water


Kosher Cell in Gourmet Glatt Plaza North
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Ztheone




 
 
    
 

Post Wed, Nov 13 2024, 10:41 am
amother OP wrote:
This phone is seriously painful. 😖

It shows I have 43 voicemails. I called my voicemail (long pressed 1) but then it asks for my mailbox number. There’s nothing in the manual. Nada. I’ve tried every combination of numbers, to no avail. I haven’t set anything up yet; there were no instructions in the box.

I’ve called and left voicemails asking them for help. No response. I’ve texted the customer service number. They responded 3 days later and told me to press 1 for voicemail. Uh…duh. I texted back that that wasn’t my question. Crickets. Meanwhile, the number of voicemails goes up.

I made the mistake of buying it online so I have no recourse here. Never mind that I need to listen to those voicemails.

Any ideas?


WHen I got this phone I couldnt figure out how to access my voicemails. until I did
you need to CALL YOUR PHONE NUMBER
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Molly Weasley




 
 
    
 

Post Wed, Nov 13 2024, 11:46 am
Ztheone wrote:
WHen I got this phone I couldnt figure out how to access my voicemails. until I did
you need to CALL YOUR PHONE NUMBER


The voicemail number is always your phone number, she can't find her password.
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amother
Marigold  


 

Post Fri, Nov 22 2024, 11:28 am
I'm really frustrated. The phone broke shortly after buying and their service leaves lots to be desired. Impossible to reach them.
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amother
Cinnamon


 

Post Today at 10:05 am
My phone broke. I mailed it to them ( I live oot).
It took them an entire month to fix!

Anyone know how to remove the flashing red light that indicates unread texts? It says I have 22 but I read them all!

Also,.after one use of Waze all my data is gone??!!
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amother
Azalea


 

Post Today at 10:06 am
Bought the phone


Couldn't activate it. Took it into the store and they asked me for another 75 bucks!
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amother
DarkKhaki


 

Post Today at 11:38 am
amother Cinnamon wrote:
My phone broke. I mailed it to them ( I live oot).
It took them an entire month to fix!

Anyone know how to remove the flashing red light that indicates unread texts? It says I have 22 but I read them all!

Also,.after one use of Waze all my data is gone??!!


Yes, check the archived messages in your phone. you must have archived them and left unread? I have unlimited data so wouldnt know about that. Us mobile has 8 dollar plans with unlimited data-
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amother
  Marigold  


 

Post Today at 12:09 pm
I don't know a single person who bought it and didn't have issues with it after a few weeks. And yes they charge $75 to fix a phone that broke soon after buying for a few hundred dollars. Then people wonder why we don't want to support Jewish companies. They should be ashamed of themselves and refund everyone who bought this piece of junk.
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amother
Clematis


 

Post Today at 12:58 pm
Unfortunately That’s why I still have my iPhone. I can’t afford and don’t have the time to buy and set up a new phone every few months.
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BrachaVHatzlocha




 
 
    
 

Post Today at 1:10 pm
I didn't have issues bh. I bought mine at tag in June
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amother
  Marigold


 

Post Today at 1:10 pm
BrachaVHatzlocha wrote:
I didn't have issues bh. I bought mine at tag in June

Hope it lasts for you. Come back to update in a few months.
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