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FIG Phone Woes



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amother
OP


 

Post Mon, Nov 11 2024, 1:33 am
This phone is seriously painful. 😖

It shows I have 43 voicemails. I called my voicemail (long pressed 1) but then it asks for my mailbox number. There’s nothing in the manual. Nada. I’ve tried every combination of numbers, to no avail. I haven’t set anything up yet; there were no instructions in the box.

I’ve called and left voicemails asking them for help. No response. I’ve texted the customer service number. They responded 3 days later and told me to press 1 for voicemail. Uh…duh. I texted back that that wasn’t my question. Crickets. Meanwhile, the number of voicemails goes up.

I made the mistake of buying it online so I have no recourse here. Never mind that I need to listen to those voicemails.

Any ideas?
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amother
Babyblue


 

Post Mon, Nov 11 2024, 2:02 am
I could be wrong but are you sure it's a FIG problem and not a carrier problem?
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GrowingUp




 
 
    
 

Post Mon, Nov 11 2024, 7:57 am
You need to call Verizon or whoever your service provider is. They’re the ones that can help you set up a pin and access your messages.
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1346




 
 
    
 

Post Mon, Nov 11 2024, 4:23 pm
I have other woes to mention...
but my code was the last four digits of my phone number without setting anything up.
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anonymous127




 
 
    
 

Post Wed, Nov 13 2024, 10:16 am
anyone no where I can get my fig phone fixed in lkwd. fell into water
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rkay




 
 
    
 

Post Wed, Nov 13 2024, 10:19 am
anonymous127 wrote:
anyone no where I can get my fig phone fixed in lkwd. fell into water


Kosher Cell in Gourmet Glatt Plaza North
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Ztheone




 
 
    
 

Post Wed, Nov 13 2024, 10:41 am
amother OP wrote:
This phone is seriously painful. 😖

It shows I have 43 voicemails. I called my voicemail (long pressed 1) but then it asks for my mailbox number. There’s nothing in the manual. Nada. I’ve tried every combination of numbers, to no avail. I haven’t set anything up yet; there were no instructions in the box.

I’ve called and left voicemails asking them for help. No response. I’ve texted the customer service number. They responded 3 days later and told me to press 1 for voicemail. Uh…duh. I texted back that that wasn’t my question. Crickets. Meanwhile, the number of voicemails goes up.

I made the mistake of buying it online so I have no recourse here. Never mind that I need to listen to those voicemails.

Any ideas?


WHen I got this phone I couldnt figure out how to access my voicemails. until I did
you need to CALL YOUR PHONE NUMBER
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Molly Weasley




 
 
    
 

Post Wed, Nov 13 2024, 11:46 am
Ztheone wrote:
WHen I got this phone I couldnt figure out how to access my voicemails. until I did
you need to CALL YOUR PHONE NUMBER


The voicemail number is always your phone number, she can't find her password.
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amother
Marigold


 

Post Today at 11:28 am
I'm really frustrated. The phone broke shortly after buying and their service leaves lots to be desired. Impossible to reach them.
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