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Return opened make-up?!? Really??



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Tindle  




 
 
    
 

Post Mon, Aug 12 2024, 9:30 am
I read recently that you can return opened make-up to stores. Is that true???? I can open a lipstick, dislike the color and the store will take it back?!?! Or foundation, eye shadow, etc?? Has anyone tried this? If so, which stores accept opened make-up returns?
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amother
Chartreuse


 

Post Mon, Aug 12 2024, 9:33 am
Sephora is one of those places. Macy's too, I believe. There's a time limit, obviously, so check with them.

I suspect it's one reason why makeup is so overpriced... They have to cover the losses of returns.
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amother
Springgreen


 

Post Mon, Aug 12 2024, 9:33 am
Yes its true
Sephora is one
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  Tindle  




 
 
    
 

Post Mon, Aug 12 2024, 9:39 am
I never would have guessed! Do stores like Target or Walmart accept returns too or just high end stores?
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amother
Lemonlime


 

Post Mon, Aug 12 2024, 9:42 am
Tindle wrote:
I never would have guessed! Do stores like Target or Walmart accept returns too or just high end stores?


Not sure about walmart but target definitely does. I returned makeup I was unhappy with the shade recently and they asked me if it was opened so they know if it can be pit back on the shelf. I told them yes it was used they had no issues. It's part of their policy
Most drugstores have this policy as well
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amother
Mauve


 

Post Mon, Aug 12 2024, 9:44 am
I ordered foundation a couple of times from Walmart online to try on. Both times, it was the wrong shade and returned both with no problems.
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amother
Skyblue


 

Post Mon, Aug 12 2024, 9:50 am
Nordstrom will accept makeup returns as long as about 80% of the product is unused
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  Tindle




 
 
    
 

Post Mon, Aug 12 2024, 9:51 am
Wow! Thanks everyone! This was great to know.
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Smr2




 
 
    
 

Post Mon, Aug 12 2024, 9:52 am
Ulta as well
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B'Syata D'Shmya




 
 
    
 

Post Mon, Aug 12 2024, 10:14 am
I think it encourages impulse buying hoping you will keep it or forget to return. (or not bother).
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cnc




 
 
    
 

Post Mon, Aug 12 2024, 11:00 am
Very common.
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thankyou1




 
 
    
 

Post Mon, Aug 12 2024, 11:08 am
B'Syata D'Shmya wrote:
I think it encourages impulse buying hoping you will keep it or forget to return. (or not bother).


Interesting, never thought to look at it like that.
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amother
Mintgreen


 

Post Mon, Aug 12 2024, 11:09 am
Sephora encourages you to buy makeup telling you that you can return it.
They throw out every return whether opened or new in plastic.
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amother
NeonBlue


 

Post Mon, Aug 12 2024, 11:13 am
Not in the UK!!!
I just returned brand new unused makeup and they were very strict and suspicious and checked a million times
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PinkFridge




 
 
    
 

Post Mon, Aug 12 2024, 11:42 am
Ask.
CVS has in the past.
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