Broke someone's laptop. Plshelp me find similar replacement

amother

OP ↓

Sun, Nov 24 2024, 11:44 am

They wouldn't necessarily care on exact replacement cause that was really old model, but I want to replace with similar one. I also want to get a good sale price, but no clue what to look for. I can technically take to local store so they see what it is, and suggest similar but I'd rather get black Friday online deal. Can anyone guide me where to look on my broken lap top, for what to look to know what I'm looking at? Thanks!

amother

Royalblue ↓

Sun, Nov 24 2024, 11:46 am

How are we helping find similar if we don’t know what we are replacing?

amother

↑ Royalblue

Sun, Nov 24 2024, 11:47 am

The name should be on it, does it say dell, hp, Lenovo etc?

amother

Copper ↓

Sun, Nov 24 2024, 11:48 am

We need to know size, intel or Ryzen.
Are you sure it's fully broken?
Many parts can be replaced or fixed.
What's wrong with it?

amother

↑ OP ↓

Sun, Nov 24 2024, 1:54 pm

amother Royalblue wrote:

The name should be on it, does it say dell, hp, Lenovo etc?

amother

↑ OP ↓

Sun, Nov 24 2024, 1:56 pm

amother Copper wrote:

We need to know size, intel or Ryzen.
Are you sure it's fully broken?
Many parts can be replaced or fixed.
What's wrong with it?

where do I find this info if it didn't turn on? Can't be repaired. Already Checked.

amother

↑ Copper ↓

Sun, Nov 24 2024, 2:00 pm

amother OP wrote:

where do I find this info if it didn't turn on? Can't be repaired. Already Checked.

It will have a service tag/number on the sticker at the back, you will have to put that info on the hp service website to find out the intel info. Or you can ask your friend if she knows.
The size you should know if it's a regular size -15.6/16 inch or a slightly smaller 14inch or larger 17 inch.

Can the harddrive atleast be taken out so her stuff isn't lost?

DrMom

Sun, Nov 24 2024, 2:03 pm

Does it start up at all?

Usually you can go to "About my computer" or something like that and check the model number, RAM, etc.

Molly Weasley ↓

Sun, Nov 24 2024, 2:04 pm

Turn it over, the model number is usually on a tag on the back

amother

Eggplant

Sun, Nov 24 2024, 2:07 pm

Just keep in mind that most of the laptops that go on sale for Black Friday are very bad quality

↑ Molly Weasley ↓

Sun, Nov 24 2024, 2:08 pm

amother Eggplant wrote:

Just keep in mind that most of the laptops that go on sale for Black Friday are very bad quality

The cheap ones are sometimes bad. Often, good ones are sold for less during BF

amother

Brown ↓

Sun, Nov 24 2024, 2:11 pm

amother OP wrote:

where do I find this info if it didn't turn on? Can't be repaired. Already Checked.

You ask the person what type of laptop it was.

I would think it needs to be replaced with equal value otherwise you can run into ribis problems, may be worth asking a Rov about

amother

↑ OP ↓

Sun, Nov 24 2024, 2:17 pm

amother Brown wrote:

You ask the person what type of laptop it was.

I would think it needs to be replaced with equal value otherwise you can run into ribis problems, may be worth asking a Rov about

family member. If I ask they'll say don't replace. They know nothing about lap tops. It's from his boss. He keeps at work and no one uses it. But still want to give back something.

amother

↑ Copper ↓

Sun, Nov 24 2024, 2:33 pm

amother OP wrote:

MO 34987958 is this 2 model number?

Is there no number starting with ST?
If you have an option of taking and uploading a photo of the label maybe we can find the number.

amother

Phlox

Sun, Nov 24 2024, 2:36 pm

I have an HP envy which is brand new that I no longer need.
I think I paid in the $400-500 range. In NY. Is that something you are interested in?
It's now selling for over $700+ which is why I don't think I would sell it for a loss.
I bought it around 60 days ago and can show you the receipt.

amother

↑ OP ↓

Sun, Nov 24 2024, 3:00 pm

Serial number tells something?
Product number?
PCID?

↑ Molly Weasley

Sun, Nov 24 2024, 3:19 pm

amother OP wrote:

Serial number tells something?
Product number?
PCID?

As another poster said, send a picture, or type up everything you see. Any type of name or number. Including any prefix

unnamed ↓

Sun, Nov 24 2024, 3:19 pm

Why don't you pay them what they feel is fair and let them decide on which laptop to buy? I wouldn't appreciate someone choosing my laptop for me.

amother

↑ Brown ↓

Sun, Nov 24 2024, 3:21 pm

unnamed wrote:

Why don't you pay them what they feel is fair and let them decide on which laptop to buy? I wouldn't appreciate someone choosing my laptop for me.

This. Especially since it was an old laptop, it may not be worthwhile to get a laptop in this price range, they may rather use it towards a better laptop in the future