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Forum -> Technology, Phones and Devices
Anyone else have Hello mobile and it's not working??



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amother
OP  


 

Post Thu, Dec 19 2024, 9:15 pm
As of last night, service not working for calls.
Can't send or receive phone calls.
Texting works sporadically.
My plan is paid up to date.
All of their phone numbers are out of service.
Help!
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BusyBoys




 
 
    
 

Post Thu, Dec 19 2024, 9:18 pm
My husband had it for a day and switched right back.
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amother
  OP  


 

Post Thu, Dec 19 2024, 9:32 pm
We have had it for many months without an issue...
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yiddishmom




 
 
    
 

Post Thu, Dec 19 2024, 9:45 pm
Mine is working.
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amother
Pewter  


 

Post Fri, Dec 20 2024, 7:59 am
So it seems like Hello Mobile has been taken over by Liberty Wireless. Their plans work a little differently though. Only found this out because my daughters phone literally hung up mid conversation and she couldn't make or receive any more calls, only text. When we finally figured it out it was because the new plan only has 1000 minutes instead of unlimited and we had used up minutes. Need to look for a new cheap plan now. I was I only paying $5 but Liberty doesn't offer that with data. If anyone has ideas please share.
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amother
  Pewter  


 

Post Fri, Dec 20 2024, 8:00 am
The number for Liberty Wireless is 1877-304-9183. Call them if you are still having problems
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rmbg




 
 
    
 

Post Fri, Dec 20 2024, 9:20 am
I have two lines on hello mobile. About two months ago they sent us new sim cards that thad to be updated. We got multiple text reminders about it. Did you get that?
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amother
  OP  


 

Post Fri, Dec 20 2024, 11:57 am
rmbg wrote:
I have two lines on hello mobile. About two months ago they sent us new sim cards that thad to be updated. We got multiple text reminders about it. Did you get that?


Yes, and we updated to the new sim cards
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amother
  OP


 

Post Fri, Dec 20 2024, 11:57 am
amother Pewter wrote:
So it seems like Hello Mobile has been taken over by Liberty Wireless. Their plans work a little differently though. Only found this out because my daughters phone literally hung up mid conversation and she couldn't make or receive any more calls, only text. When we finally figured it out it was because the new plan only has 1000 minutes instead of unlimited and we had used up minutes. Need to look for a new cheap plan now. I was I only paying $5 but Liberty doesn't offer that with data. If anyone has ideas please share.


Thanks for this info!
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amother
Cerise  


 

Post Fri, Dec 20 2024, 12:21 pm
amother Pewter wrote:
So it seems like Hello Mobile has been taken over by Liberty Wireless. Their plans work a little differently though. Only found this out because my daughters phone literally hung up mid conversation and she couldn't make or receive any more calls, only text. When we finally figured it out it was because the new plan only has 1000 minutes instead of unlimited and we had used up minutes. Need to look for a new cheap plan now. I was I only paying $5 but Liberty doesn't offer that with data. If anyone has ideas please share.

US Mobile has $8 if that helps.
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amother
  Pewter  


 

Post Fri, Dec 20 2024, 1:04 pm
Do you use US mobile? Is it good service?
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amother
  Cerise


 

Post Fri, Dec 20 2024, 1:14 pm
amother Pewter wrote:
Do you use US mobile? Is it good service?

Yes and yes.
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amother
  Pewter


 

Post Mon, Dec 23 2024, 10:15 am
I think I'm switching to good2go. They have a $5/month plan for unlimited talk, text and 1Gb of data
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