Hello Mobile | Imamother

yaye ↓

Sun, Oct 06 2024, 1:59 pm

Does anyone use this prepaid plan?
I have two lines and have been very happy. Three weeks ago I ordered a third SIM card and it still has not been shipped I called/chatted with customer services a few times and all they can say is we have expedited your order.
It’s now three weeks and the sim card has not even shipped and they already charged me for the third line.
Anyone have a similar experience. Or know if it’s worth waiting?

cnc ↓

Sun, Oct 06 2024, 2:44 pm

yaye wrote:

Have the same problem. I ordered the 5th line in August and it's still processing. No idea what to do next...

amother

Diamond ↓

Sun, Oct 06 2024, 2:48 pm

Something is up with them. I had them for 2 years and it was amazing. I ordered new SIM card in beginning of September and still never got. (Every other time I got in 3-4 days)
Also payment issues now. I’m being charged for the new line I never received and no one can help me… I’m thinking to switch away so I don’t lose my numbers if something goes really wrong

Amelia Bedelia ↓

Sun, Oct 06 2024, 3:22 pm

I use Tello. I have unlimited talk and text, and some data for $10, but if you choose no data, it's less- don't know offhand.
.

Hashem_Yaazor ↓

Sun, Oct 06 2024, 3:29 pm

$6 is cheapest Tello with no data
I think I pay $9 for the lowest data (went up from 500 mb to 1 gb) with unlimited talk and text

↑ Amelia Bedelia

Sun, Oct 06 2024, 4:00 pm

cnc wrote:

What services does Tello "piggyback off" ? Wondering if the phones that we have are compatible with it .

I think it's T Mobile

amother

↑ Diamond ↓

Mon, Oct 07 2024, 3:10 pm

Just got this on the phone from hello mobile (their parent company is qlink)

Your current mobile service with Q Link will expire on or around November 8th, 2024. To avoid an interruption in service, you must select an alternative mobile operator and transfer your service by that date.

If you are a Lifeline subscriber and would like to remain on the same underlying network using your current device, where coverage may be available, visit: https://www.assurancewireless.com/

You can also review other available service providers in your area at https://cnm.universalservice.org/

↑ yaye

Mon, Oct 14 2024, 3:10 pm

amother Diamond wrote:

Just came to post that I got this message as well. Glad I ordered tello SIM cards

mommish613

Mon, Oct 14 2024, 4:02 pm

amother Diamond wrote:

Oh no! Via text? My kids that have hello mobile don’t have text. I got an email from them about upgrading the network to a new sim recently but that’s it

amother

Clear ↓

Mon, Oct 14 2024, 4:14 pm

Anyone know what cheap plans work with the Kyocera phone? I've had Tello and US Mobil and a 3rd I don't remember that haven't worked

amother

↑ Diamond

Mon, Oct 14 2024, 4:19 pm

mommish613 wrote:

Oh no! Via text? My kids that have hello mobile don’t have text. I got an email from them about upgrading the network to a new sim recently but that’s it

This message came before the one about the new SIM cards. I am hoping since they will send new SIM cards they will stay open. That’s what they told me when I chatted

↑ Hashem_Yaazor ↓

Mon, Oct 14 2024, 4:46 pm

amother Clear wrote:

Anyone know what cheap plans work with the Kyocera phone? I've had Tello and US Mobil and a 3rd I don't remember that haven't worked

Many Kyoceras are locked to Verizon.
My son has one that isn't and works beautifully with Tello

amother

↑ Clear

Mon, Oct 14 2024, 5:21 pm

Hashem_Yaazor wrote:

Many Kyoceras are locked to Verizon.
My son has one that isn't and works beautifully with Tello

Mine is unlocked and doesn't work with Tello. Service is spotty at best. It drops calls and 90% of the time the call doesn't go through the first time.

↑ Hashem_Yaazor

Mon, Oct 14 2024, 6:20 pm

amother Clear wrote:

Mine is unlocked and doesn't work with Tello. Service is spotty at best. It drops calls and 90% of the time the call doesn't go through the first time.

That might not be the phone but the towers where you live.