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Forum
-> Household Management
-> Finances
amother
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 Mon, Dec 09 2024, 5:53 am
I pay my accountant for my tax returns, business and personal. Every so often, usually 2-3 times a year, I have a question about what I need to file for the business or something about planning. They are not long conversations, probably 5 minutes if I actually get someone on the phone. Sometimes just a quick email.
Is that considered part of the job? Is it expected to be able to ask these kinds of questions without paying extra?
Sometimes when I ask about a new filing, like BOI, they offer to do it for me. I decline because it's just my freelance business, no employees, and I don't want to pay for something easy to do myself.
I pay full and on time for the services I use, but I get the impression they find my questions annoying.
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amother
Cyan
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Mon, Dec 09 2024, 7:11 am
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Dh takes those phone calls in account when he set his rates for returns.
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amother
Molasses
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Mon, Dec 09 2024, 7:30 am
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If you owe them more for these questions they’ll let you know.
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amother
Valerian
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Mon, Dec 09 2024, 7:42 am
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My accountant once sent me a bill for a random question I asked him almost a half a year later. I guess they will charge you if they want to!
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amother
Junglegreen
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Mon, Dec 09 2024, 7:53 am
Accountant here.
2-3 questions throughout the year is not considered bugging. There are clients who do a lot more than that.
Especially if you pay for everything on time without complaining, carry on.
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amother
Opal
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Mon, Dec 09 2024, 8:01 am
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My husband is an accountant. Answering questions is part of the services provided for each client.
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amother
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Mon, Dec 09 2024, 8:07 am
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Thanks for all the responses! This is what I would have thought, but lately it seems like they're avoiding me, not calling back. Maybe it's time to find a new accountant.
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