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Forum
-> Children's Health
amother
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 Sun, Jun 16 2024, 5:24 am
My ds takes Ritalin (Methylphenidate), which is legally not allowed to be given with refills. Every month, I have to call the doctor for a refill. And every month, they prescribe wrong medicines every day for a week and a half or 2 weeks. We get multiple prescriptions for Adderall, Dexmethylphenidate and other meds before we finally get methylphenidate. Every day I call again and again and I tell them it's for Ritalin which is Methylphenidate, and every day they get it wrong again.
I was told I could probably sue them. Prescribing a wrong medicine even once is terrible, and we've had many many wrong meds. And we are not the only ones. My friend switched away from the practice for this reason. And last time I went to the pediatrician, there was a lady crying in the waiting room that she kept going to pick up meds for her son and it was always the wrong one.
I told them last month that if we get one more wrong prescription, we will switch practices. And lo and behold, this month they got it right on their very first try! Yay them! I feel like calling them and congratulating them on prescribing a medicine correctly.
But assuming we will have more wrong meds prescribed in the future, we will switch practices. Then should we sue them? There are at least 2 Jewish doctors in the group (not frum). You can't sue a Jew, and I can't imagine suing anyone anyway. What else is there to do? How can this be allowed to continue?
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amother
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Sun, Jun 16 2024, 5:25 am
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I’d leave the practice. This is just not worth going through.
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amother
Tealblue
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Sun, Jun 16 2024, 5:27 am
First of all, why didn't you switch the first time it happened? If everyone switched because of this, they would do something about it.
I would call them and tell them, I'm switching practices because of this.
Second, ask a Rav if it is mutar to publicize the fact that they are giving wrong medications. You may have a chiyuv to the tzibur to let people know.
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amother
Maroon
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Sun, Jun 16 2024, 5:31 am
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Why don’t you drive down and talk to someone in person .
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teachkids
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Sun, Jun 16 2024, 5:37 am
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First of all it's probably not your pediatrician, it's probably the nurse or office staff messing up. I would insist on talking to the Dr, tell them this is happening, and if it doesn't get fixed you're going to need to find a new Dr.
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amother
Moonstone
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Sun, Jun 16 2024, 5:39 am
if they are part of a clinic you should file a complaint. in a clinic these complaints are investigated and systems put in place to keep it from happening again.
Personally I'd switch. you need to trust the pediatrician. at this point you clearly don't.
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amother
Charcoal
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Sun, Jun 16 2024, 6:16 am
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Find another doctor, NOW. BTW are you sure it's the dr. and not a clerical who calls in the Rx? Are you sure it's the dr. and not the pharmacy messing up? Either way you need a different provider/s.
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Happydance
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Sun, Jun 16 2024, 6:23 am
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Also could it be that the pharmacy contacted them and said we don’t have the Ritalin available right now can we substitute it for something else
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amother
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Sun, Jun 16 2024, 6:38 am
| teachkids wrote: | | First of all it's probably not your pediatrician, it's probably the nurse or office staff messing up. I would insist on talking to the Dr, tell them this is happening, and if it doesn't get fixed you're going to need to find a new Dr. | When I called, I made sure the office staff took down my message properly. When I called again to complain it was the wrong med again, they checked their message and it was correct. Over and over again. It seems to be the doctor's mistake.
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amother
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Sun, Jun 16 2024, 6:40 am
| Happydance wrote: | | Also could it be that the pharmacy contacted them and said we don’t have the Ritalin available right now can we substitute it for something else | No. The pharmacy doesn't substitute the wrong meds. In fact, they told me they were out of the Ritalin and I have to find a different pharmacy that carries it. They couldn't transfer the prescription, the doctor had to start all over again sending in the wrong ones to the pharmacy that carried it.
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amother
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Sun, Jun 16 2024, 6:44 am
| amother Maroon wrote: | | Why don’t you drive down and talk to someone in person . | I spoke to them in person. I don't drive, but when we went for a med check last time, I told the PA I saw that even to prescribe the wrong meds one time is completely dangerous and inexcusable, but every day for 2 weeks is ludicrous. She played psychologist and said it must have been frustrating for me. I told her I would leave the practice next time, so she said she would write in his file that it's Methylphenidate. Thanks. As if it wasn't there before. Well, maybe her writing it helped because it was the first time they got it right on the first try.
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teachkids
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Sun, Jun 16 2024, 6:44 am
| amother OP wrote: | | When I called, I made sure the office staff took down my message properly. When I called again to complain it was the wrong med again, they checked their message and it was correct. Over and over again. It seems to be the doctor's mistake. |
In my office it would go to Dr who would then tell nurse to put the refill in the computer- there's a lot of moving parts. But if it's not working for you find a new Dr
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amother
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Sun, Jun 16 2024, 6:45 am
| amother Charcoal wrote: | | Find another doctor, NOW. BTW are you sure it's the dr. and not a clerical who calls in the Rx? Are you sure it's the dr. and not the pharmacy messing up? Either way you need a different provider/s. | I have another practice that I will switch to the next time. But I know tons of people who use my practice and only one who uses the other one. That's why I use the one I do.
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amother
Lightpink
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Sun, Jun 16 2024, 6:58 am
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Leave a Google or yelp review that's public. This is a public health problem
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amother
Gray
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Sun, Jun 16 2024, 7:04 am
I have this crazy conspiracy theory.
These are controlled substances and for good reason.
Is it possible the nurse or someone puts them in wrong on purpose to then tell someone to bring them in the wrong prescription and they send for a new one and the staff keeps the meds?
They might not have asked you. But maybe someone else and that's why they keep doing it.
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amother
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Sun, Jun 16 2024, 7:07 am
| amother Gray wrote: | I have this crazy conspiracy theory.
These are controlled substances and for good reason.
Is it possible the nurse or someone puts them in wrong on purpose to then tell someone to bring them in the wrong prescription and they send for a new one and the staff keeps the meds?
They might not have asked you. But maybe someone else and that's why they keep doing it. |
It doesn’t go to the doctor. It goes to your pharmacy and you pick it up
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amother
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Sun, Jun 16 2024, 7:22 am
| amother Gray wrote: | I have this crazy conspiracy theory.
These are controlled substances and for good reason.
Is it possible the nurse or someone puts them in wrong on purpose to then tell someone to bring them in the wrong prescription and they send for a new one and the staff keeps the meds?
They might not have asked you. But maybe someone else and that's why they keep doing it. | No. It's under ds's name and our insurance will only pay for one med each month.
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theoneandonly
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Sun, Jun 16 2024, 7:22 am
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Leave, publicize, report. You are educated enough to know that the prescription was for the wrong medication. Other patients may not be. People can die from taking the wrong medication, this is not a joke.
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amother
cornflower
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Sun, Jun 16 2024, 8:59 am
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Leave and report to the authorities, this is super dangerous.
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marineparkmom
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Sun, Jun 16 2024, 2:15 pm
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Is this a pediatricians office or a neurologist?
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