Sheitel macher Lakewood - not owning up / customer service

amother

Today at 9:34 am

I’m a really difficult color to find. I spend a lot on my wigs.
Even with the nicest sheitel machers out there I have tried them all. They understand to what style and color I want, but I never get the results delivered.
Once something is not quite right with the wig they would blame the colorist, don’t see it as a problem or fix it and then it looks even worse.

These wigs I’m talking about are not always virgin but most often yes. Even on the virgin wigs once it’s cut and colored it’s not always going to give the same results as I previously wanted.

So I know some people have amazing experiences at the “ best local sheitel machers “ / colorists and know that I have tried so many of them and they were not always the nicest to deal with when there was a problem. The blame always went to me that this is what I asked for. They turn so dishonest. So pathetic ….. it’s not a cheap recyclable item and I could cry 😢.

I’m the opposite. Customer service is so crucial to me that would never let my customers walk away with something they dislike/ my mistake.

Chayalle

Today at 10:17 am

My niece's hair is on the red spectrum. I never thought of her as a redhead, really, but as blonde with a tinge....but when she got engaged, she found that whenever she tried on a blonde wig, it made her look off color.

What was upsetting were the sheitel machers who didn't have her color, but tried to persuade her that she was "being too picky" and that what they were trying to sell her would be fine, this is how sheitels are, you just need to get used to it, etc....it was a process till she went to someone who specializes in red and was able to offer her a wig in her color.