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Forum
-> Computers, Phones and Devices
amother
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 Sun, Dec 10 2023, 2:41 pm
I have the Qin f30 with the apps.
I am able to send pictures but I cannot receive. Do you experience the same thing?
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Einikel
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Sun, Dec 10 2023, 3:10 pm
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Do you have enough data on your phone plan?
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amother
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Sun, Dec 10 2023, 3:36 pm
| Einikel wrote: | | Do you have enough data on your phone plan? |
I use tracfone and pay 15 a month. Whenever I get a picture message I get a red text saying:
"Message expired or not available"
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chili-n-cholent
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Sun, Dec 10 2023, 3:46 pm
Why dont you take it to the store where you bought it?
Cellular 4 Less in BP are the developers of the phone and they've been very helpful with any issues I've had with it.
HOnestly according to the poster above it's probably a data issue.
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Einikel
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Sun, Dec 10 2023, 3:49 pm
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Looking at TracFone's site looks like the $15 plan has no data. You probably need the lowest data plan they offer. I think I pay $10 a month on Tello for 500 mbs of data.
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amother
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Sun, Dec 10 2023, 4:02 pm
Its really 20 but Im using auto pay so it comes out to 15
I use unlimited talk and text
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Einikel
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Sun, Dec 10 2023, 4:12 pm
| amother OP wrote: | Its really 20 but Im using auto pay so it comes out to 15
I use unlimited talk and text |
In addition to talk and text you might need a minimal amount of data for multimedia messages ie picture text
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chili-n-cholent
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Sun, Dec 10 2023, 4:28 pm
| Einikel wrote: | | In addition to talk and text you might need a minimal amount of data for multimedia messages ie picture text |
Especially as she has the phone with apps, the apps need data to operate.
Talk to text only works with data as well, have you had it work for you?
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Einikel
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Sun, Dec 10 2023, 4:29 pm
| chili-n-cholent wrote: | Especially as she has the phone with apps, the apps need data to operate.
Talk to text only works with data as well, have you had it work for you? |
I find that apps can work if you're connected to WiFi but picture texts still won't come through.
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amother
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Mon, Jul 08 2024, 3:11 am
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Ok update I have been paying 40 for 10 gb data with unlimited talk and text and I still have the same problem.
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Hashem_Yaazor
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Mon, Jul 08 2024, 7:31 am
You might need to change the APN
Contact TracFone to see what the setting should be.
I think my husband's phone is on a TracFone plan and I've played with it in the past when he had issues.
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amother
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Mon, Jul 08 2024, 8:24 am
| Hashem_Yaazor wrote: | You might need to change the APN
Contact TracFone to see what the setting should be.
I think my husband's phone is on a TracFone plan and I've played with it in the past when he had issues. |
Yes. I tried that too.
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amother
Chartreuse
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Mon, Jul 08 2024, 1:32 pm
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I have T-Mobile talk and text only. For some reason , I have to turn data “on” (I don’t pay for data/incur data fees on my plan), and then it lets me download the given multimedia message. I turn data “off” after the message completely downloads. Not sure if this will help in your scenario, just thought I’d share from personal experience.
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amother
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Mon, Jul 08 2024, 2:03 pm
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Thank you. I have tracfone.
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