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ny21

Sat, Sep 02 2006, 8:53 pm

their is a book written by TEd Nancy
he writes crazy letters to companys and gets real answers

he was discoverd by jerry Seinnfeld.

Last edited by ny21 on Sun, Sep 03 2006, 3:02 pm; edited 1 time in total

shayna82

Sat, Sep 02 2006, 9:06 pm

My fisher price aquariam swing stopped working, so I called fisher price, told them it broke, read the model number, and they sent a whole new motor.

a sassy company baby phone stopped working soon after I got it, emailed them, sent the phone in, and got a brand new one in the package.

most companies want to make you satisfied with their products and will work with you.

↑ lubcoralsprings

Sat, Sep 02 2006, 9:07 pm

Especially if you are frum because they know you'll be back to them...LOL

↑ ButterflyGarden

Sun, Sep 03 2006, 1:03 am

We got a kitchen aid mixer for our wedding. A few months latter it started over heating. I called and they sent me a new mixer and took back the old one.
The best with customer service though, is Bed Bath and Beyond. I've returned many, many things to them and never had a problem. We got a phone off our registry for our wedding and after several months it stopped working. I didn't have the receipt, box, or anything. I took it in and showed them it was on our registry and they gave me a new one!!

Purple Hug Bunny

Sun, Sep 03 2006, 1:12 am

a few years ago, my x got a coofee maker for 10 bucks from Gevalia.. the glass was broken, or broke, he called them up and they sent a new one for free, they didn't ask for money or to return that one.. acutally I think the second one was a slightly different model.. it didn't matter, bec. he never used any of the 2. don't ask me why he bought it in first place.

aussiegal

Sun, Sep 03 2006, 5:05 am

I know that LandsEnd is supposed to be good with returns also, if you write and say that you ruined you garment in teh washing machine, or whatever!

chocolate moose

Sun, Sep 03 2006, 8:57 am

I have also had luck but not lately. lately I've gotten ignored!

↑ mali

Sun, Sep 03 2006, 9:23 am

aussiegal wrote:

I know that LandsEnd is supposed to be good with returns also, if you write and say that you ruined you garment in teh washing machine, or whatever!

Yep! LandsEnd has excellent customer service!

momofgirls

Sun, Sep 03 2006, 10:26 am

As a kid I always called any company that had a 800 number, I used to get coupons for free stuff. If I have a complaint then I call & complain I did it to luvs diapers & got a free case & I did for preg. tests & they sent me a few new ones. If I had free time I would do it but b''h I'm not bored.

melalyse

Sun, Sep 03 2006, 8:44 pm

I had a knapsack from LLbean for 12 years - they would repair anything that went wrong with it. I think that I sent it back 3 times.

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