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Anyone else have Hello mobile and it's not working??
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  Alef Bais  




 
 
    
 

Post Today at 2:23 pm
amother Aster wrote:
bump.
Also I see I haven't paid anyone this month. But I have no idea who/how to pay! I didn't get any email and I have no idea what service I have. I think liberty wireless but I have no way to log in to their website. There's no way to sign up just log in. But I never signed up so anything I'm trying is not working.
Help


I just got a text telling me to pay by the 15th but I have no idea how to do that since I can’t login.
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  yiddishmom




 
 
    
 

Post Today at 9:48 pm
Same, same. I also got a message to pay by the 15th.

Can't either log in or get through to customer service.

I see there is a conversation about it on Reddit as well. Although I cannot read it because I don't have a reddit account.

I think I'll just have to switch to a different, more stable, provider.

I'll give it until tomorrow.
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  Alef Bais




 
 
    
 

Post Today at 10:21 pm
There are tips here that might help:

https://clark.com/cell-phones/.....down/

Unfortunately it didn’t work for me.
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amother
Aqua


 

Post Today at 10:33 pm
Alef Bais wrote:
Yes, me!!! I tried going to a phone store to change plans since this is crazy. I was told if I want to keep my number, I first have to call liberty wireless to get a transfer code/pin but it’s impossible to get through to them.


I don’t have a hello plan but finding this thread interesting so I looked up info on the r/HelloMobile subreddit. People have had success with using the last four digits of the phone number they’re trying to transfer as the transfer pin.

Also if you need an account number as part of the process of switching, you can find it in past correspondence from hello mobile.
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