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amother
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 Today at 6:59 am
Anyone know what I'm taking about?
It's the big tubs, and the little individual ones. Both the same, watery and weird for the past couple of weeks.
I'm really not happy, as I need it for my breakfast every morning  I'll have to find something else.
Any other healthy breakfast ideas please?
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Bnei Berak 10
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Today at 7:15 am
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Call customer service and complain
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amother
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Today at 9:17 am
I don't know how to get hold of them. Can I say the brand name here or is it loshon horo? Id love to tell them that they'll lose a lot of customers if they carry on with this new version!
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amother
Oxfordblue
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Today at 9:57 am
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There is a frum brand of pasta/pizza sauce that did the same several months ago......
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esther11
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Today at 10:27 am
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That happens sometimes if it was frozen and defrosted. It’s possible that in transit to your supermarket or something the refrigeration was too strong, not necessarily the company’s fault. Definitely upsetting though! I would take a break from that company for a couple month, or try from a different supermarket.
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thepickled
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Today at 10:38 am
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I use Norman’s big tubs and Gevina small ones (2% and full fat) and both have been normal. Might be an issue with your supermarket storage.
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thepickled
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Today at 10:39 am
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It’s not too hard to make your own Greek yogurt by the way. You need a big pot, a thermometer, and a strainer.
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DrMom
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Today at 10:53 am
If you don't state the brand, how will anybody know what you are talking about?
Is there no contact info on the package?
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Bnei Berak 10
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Today at 11:14 am
| amother OP wrote: | | I don't know how to get hold of them. Can I say the brand name here or is it loshon horo? Id love to tell them that they'll lose a lot of customers if they carry on with this new version! |
Nothing written on the package?
Most producers want to know if there is a problem with the item (could be a technical problem in produce tion, a bad batch or item hasn't been stored properly in the supermarket etc.
IMHO best option is always *in writing* with a detailed description of the complaint.
Surprisingly all food companies in Israel are very understanding if there is a complaint and I've been compensated with a voucher and additional free products from producer.
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Bnei Berak 10
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Today at 11:17 am
| esther11 wrote: | | That happens sometimes if it was frozen and defrosted. It’s possible that in transit to your supermarket or something the refrigeration was too strong, not necessarily the company’s fault. Definitely upsetting though! I would take a break from that company for a couple month, or try from a different supermarket. |
Good point
This is why producers are eager to know if there is an issue with their products.
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amother
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Today at 1:00 pm
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So I bought them from different stores. I didn't say what company as I thought that maybe it's loshon horo. I'm in the UK, it's mehadrin. I'll have to try find their contact information.
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amother
Iris
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Today at 1:14 pm
I just got yogurts from the uk
Greek
They are all watery
I can’t eat them
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amother
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Today at 1:19 pm
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Right they've gone weird recently. Used to be nice and thick! They're almost inedible now. I'm drinking it, it's that watery!
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amother
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Today at 1:19 pm
| amother Iris wrote: | I just got yogurts from the uk
Greek
They are all watery
I can’t eat them |
Do you think it's because it's been so freezing here, that they froze in transit? They're extremely watery, and a bit bitty texture now as well. Really weird.
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