Walmart delivery- is this yashar or stealing

amother

↑ Darkblue

Yesterday at 10:41 pm

amother OP wrote:

I guess that’s just odd to me- I’m not super picky- but I never thought it would be a thing to just not check fruit. If it has a bad spot you just don’t take it , if you go through a few and they are bad you assume they all are bad.

I guess my question is, is the store proposing to give me good quality produce, or is it just you get what you get kind of thing? What actually do they expect? Every time I chat for a return they say oh we are so sorry we want you to be pleased with the quality

There is no way to know what they expect unless you ask them. One day when you have time, speak to the management there and ask.

Cheiny

Today at 12:33 am

amother OP wrote:

If Walmart sends something and I’m not thrilled with the quality but I use it anyways. I still ask for a refund because the quality is not what I would’ve picked on my own (mostly produce related).
Is it geneiva to request a refund if I know I’m still gonna use it ?

If it’s good enough for you to use, you should pay for it. You should get a refund only if it’s not useable and you need to toss it.

amother

Brickred

Today at 4:54 am

Here are my thoughts on returns... I use Walmart+ as well.
If it is damaged- like a broken bottle, leaking- I send a message. I did once- it came broken. They wouldn't give me a return label and walmart is too far (another city!) So they said to toss it.
If it is missing (once they forgot an item and it wasn't listed as "unavailable". My account said it was delivered)- I message.
If it is the wrong size- I don't allow substitutions unless I am OK with the new price per oz. You can pick "most similar" which can end up with something not kosher or the most expensive or something completely different that somehow they thought was the same. Instead I choose a specific alternative or say "do not allow".

Moldy vegetables that came moldy- I consider damaged.
I didn't like the fruit? That's on me. Some people like overripe and others underripe. I go to the store for things I actually care about quality. But apples, oranges, cucumbers etc so far have been decent.
It also is walmart- I don't expect it to last a week.

I don't expect them to spend 5 minutes choosing per item. Obvious damage is an issue I expect them to look out for.

ora_43

Today at 5:33 am

If it's unusable I'd ask for a refund.

If you can use it, though, you're still getting some benefit out of it. Maybe you wouldn't have paid $2.99/lb but you would have paid more than $0/lb. I wouldn't ask for a refund if I'm going to use it.

In general I think that occasionally getting not-great produce is the price of online shopping. Often something is a little underripe or a little overripe. It is what it is.

If the quality is objectively terrible (eg moldy) I'd complain. Ditto if many or most products are not-great quality. But if it's just that a few things here and there are less than great, I'd leave it. Or just buy specific things elsewhere (potatoes and apples online, bananas and lettuce only at local store).

amother

↑ OP ↓

Today at 5:39 am

amother Brickred wrote:

I’m not expecting them to spend 5 minutes. But there is a happy medium between just tossing something into the cart and 5 minutes

amother

↑ OP

Today at 5:41 am

ora_43 wrote:

But see I wouldn’t have paid for it at all because I wouldn’t have bought it because from the outside I wouldn’t know how the quality is. But once I have it, I may get use out of it because it may be ok, or parts or it may be ok, but I wouldn’t have put the money out for it