Help- I replaced my Dell ink cart. with generic.............

Platinum Member Joined: Jul 28 2006 Posts: 7207

and the printer is working fine, BUT IT'S TELLING ME "BLACK INK LOW ORDER INK". I just replaced the black cartridge (and the color cartridge was replaced this week as well). Any advice?

Does my Dell printer realize it's a non- Dell cartridge?

Senior Member Joined: Mar 29 2005 Posts: 216

yes, that happened to me also. it won't recognize that you put in new ink -but you can continue printing anyway. ( & you won't know when to put in a refill-I'm guessing.)

Diamond Member Joined: Aug 01 2005 Age: 31 Posts: 4999

Was the warning there before you changed your ink too? if it was, then maybe it just didn't go away yet, or the printer dosent recognize the non dell, but it should work fine.
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Platinum Member Joined: Jul 28 2006 Posts: 7207

I emailed Dell tech support. It'll be interesting how they'll explain it and what they'll say to do to remedy it.

Diamond Member Joined: Aug 01 2005 Age: 31 Posts: 4999

Platinum Member Joined: Jul 28 2006 Posts: 7207

Seller emailed me to return the cartridge for replacement, as it might be defective. I ordered more than one of the same generic cartridge, so I'll probably try opening another to see if the same happens with the second cartridge.