Ebay help!

Executive Member Joined: Jan 25 2011 Posts: 377

So I've started a home based businees on ebay and mazal tov, I sold my first item!
It's been already 3 days and the buyer didnt pay for it yet. I know he has up to 7 days to pay, but since every time I buy sth on ebay I pay it right away, I'm a little bit concerned. I've already sent an invoice, should I send another one?
The package is already done I just have to mail it. Should just do it without the payment?
I really want to built my name on ebay.
Thank you!

Gold Member Joined: Jan 25 2011 Posts: 2093

Do not send another invoice till the 7th day. Some people just wait till the last minute.
Do not mail it out without payment
Good luck 8)

Platinum Member Joined: Apr 12 2010 Posts: 5784

Posted: Sat, Oct 08 2011, 11:43 pm Post subject: re: Ebay help!

the only thing u can do is WAIT. If the buyer doesn't pay in the allotted timeframe, ebay will open a case against that buyer. There's really nothing u can do.

Posted: Sat, Oct 08 2011, 11:50 pm Post subject: re: Ebay help!

Sometimes people forget they bought it/are without internet for a few days/just procrastinating.

NEVER ship before you get paid. Would you allow someone to walk out of your store with an item without paying?

Tip: I always state in my listings that buyers have 3 business days to pay up or I will relist the item.

Diamond Member Joined: Jun 29 2011 Posts: 3030

Posted: Sun, Oct 09 2011, 3:18 am Post subject: re: Ebay help!

Some seasoned advice for you. I have over 3,000 feedbacks at 100% and a Power Seller rating, and have been on Ebay for 10 years.

The buyer may be bidding on another item of yours with a later close date. If they win the second item, they'll be wanting to pay for them together and get a combined shipping rate. It's done all the time. They might also be waiting for their paycheck to clear the bank in a day or two - also very common.

Check the feedback of the winner. See if they are new, or if they've had trouble paying on time before. If your terms state 7 days, then you have to just wait those days and see what happens. Badgering people for money before then will not help your reputation any, especially if you have very low feedback yourself.

The very worst thing that will happen is that you'll have to relist the item, and you'll get all your fees refunded. Who knows, maybe next time it will sell for an even higher price! Gam zu l'tova. Smile

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Moderator Joined: Mar 29 2005 Posts: 18290

I wouldn't send an invoice, but use the contact buyer feature to send an email -- "Hi, I have your item waiting to ship out. I won't be able to ship certain days this week (Y"T is coming Wink

) and I wanted to make you aware of that. If you pay within the next couple of days, I can get it out by Wednesday; otherwise you'll have to wait.
Thanks for your bid!"
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Executive Member Joined: Jan 25 2011 Posts: 377

thank you everybody. I'm going to wait till after columbus day and see what happens.

Executive Member Joined: Jan 25 2011 Posts: 377

Bh the buyer paid I mailed the item and since it wasnt returned nor I was contacted for a refund I assume everything s ok, but I havent got a feedback yet. So now my question is: should I contact the buy to make sure he is satisfied?

Posted: Wed, Nov 02 2011, 9:04 pm Post subject: Re: re: Ebay help!

Posted: Wed, Nov 02 2011, 9:10 pm Post subject:

I would add to the above note "If you're satisfied with your purchase please leave me a positive feedback. Thank you!"

Posted: Wed, Nov 02 2011, 9:14 pm Post subject: